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Q: I currently have a classic global accessibility image card,
but would like to receive the B-2 Image Visa/ATM Check Card. How
can I make the change?
A: Call 800-633-2848 and Card Services will order your new B-2
Image Visa/ATM Check Card for you. You will receive your
new PIN and your new card in separate mailings in approximately
10 days.
Q: Is it possible to
change my Northrop Grumman FCU Visa ATM/Check Card PIN to one
that I will remember more easily.
A: Yes. At any Northrop Grumman FCU
operated Norteller ATM, you can
follow
these simple Visa ATM/Check Card PIN Change instructions to
change the system generated PIN to one of your choosing.
Q:
How do I balance my checkbook if I forget a purchase I made with the Visa check card?
A: You receive a printed receipt at point of purchase when you use your check card so you will have records of all debits to your account.
Q: If I don’t carry my checkbook with me so I know the balance, how can I avoid having a debit refused because of an overdraft on my account?
A: There are three ways to get overdraft protection on your Northrop Grumman FCU Share Draft account. You can set up
automatic fund transfers from your Regular Share Account, MoneyMaster Line of Credit, and/or Money Market Account.
Q: What if I lose the card? Will someone else be able to access my checking account?
A: If you lose the card, call Card Services at 800-633-2848 to report it missing and all transactions will be blocked.
A new card and a new PIN will be mailed to you in approximately
10 days in separate mailings.
Q:
I like to deal with a live person. I don't trust ATMs.
A: You may be worried the machine will make a mistake. All transactions are verified by employees and you will receive
a receipt for each transaction. ATMs have proven to be a reliable financial outlet.
Q:
How can I avoid paying a surcharge to another bank when I use my Northrop Grumman Federal Credit Union card at their
ATM?
A. Northrop Grumman FCU is a member of several ATM networks. The
CO-OP
Network entitles you to surcharge-free access to more than
24,000 ATMs throughout the U.S. and Canada. Search for an ATM in your
neighborhood at
CO-OP Network.
Q:
If I lose the card, can it be replaced?
A. Yes. Call Card Services at 800-633-2848 and a new card will be issued to you, along with a new PIN.
Q:
What if I forget my PIN?
A. Call Card Services at 800-633-2848 and
the original system generated PIN will be mailed to you at your address of record. For security reasons,
we do not have access to your PIN so you cannot obtain a reminder of your PIN over the phone.
After you receive your PIN, you can change your PIN to one that
is easier to remember. You must follow these instructions for
changing
your Visa ATM/Check Card PIN at any Northrop Grumman FCU
operated Norteller ATM.
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