PALS Section contents:


Precision Automobile Locator Service (PALS) is a no-cost, convenient car shopping, buying and leasing service that can help you locate a competitively priced vehicle--without ever having to negotiate with a salesperson. PALS gives Northrop Grumman FCU members in California access to participating dealer inventories of new and used cars. Simply contact your PALS representative at the Northrop Grumman FCU main office at 310-808-4040 or 800-633-2848 x4040

Eligibility
Available to all members who want to purchase a car in California.

Summary

Northrop Grumman FCU PALS offers useful features to benefit members:
  • Locate and identify price of vehicle via dealer computer listing of retail price and special discounted price
  • One stop purchase/financing at credit union site
  • No obligation to buy car shown by dealer
  • No fee for usage
  • Predetermined delivery of vehicle, dealership or delivery
  • Available Mechanical Breakdown Protection
Frequently Asked Questions
Q: Why will I get a better price with PALS?

A: PALS finds vehicles for members at the best possible prices. Because dealers know our members collectively buy a lot of cars in a year, they offer the best possible price and VIP service.


Q: How do I know the car that's delivered will be exactly what I want?

A: When you make your decision, the dealer gives you a completed purchase order to be returned to Northrop Grumman FCU. The purchase order specifically describes and identifies the car you chose.


Q: I don't want to be bothered with selling my old car. Can I give my car as a trade-in?

A: It can be difficult finding a buyer for your used car. PALS can recommend wholesalers who can inspect your car and buy it for a fair price.


Q: Why should I use PALS?

A: PALS consultants are trained to keep up on the latest vehicles and market trends. And they have ready access to the complete list of options available for all makes and models of cars and trucks. As a result, your next vehicle will be exactly the vehicle you're looking for.


Q: What if I want to special order a new vehicle?

A: Your PALS consultant can also assist you in special ordering a new vehicle from any domestic manufacturer.


Q: How does the process work?

A: First call PALS and make an appointment (310-808-4040 or 800-633-2848 x4040). Next, provide the make and model of vehicle, optional equipment, and any other requirements, such as colors. Don't worry if you're not certain about all your options. Your PALS representative assists you through the entire process.


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